Do I have to accept a different car than the one I booked with Hertz?

At a Glance

  • Hertz bookings normally refer to a vehicle category rather than a specific make or model.
  • The exact vehicle provided depends on availability at the rental location.
  • If you have specific vehicle requirements, please check the available category details before booking.

Breaking it Down

When you book with Hertz, you normally reserve a vehicle category rather than a specific make or model. This means that the vehicle you receive may differ from the example vehicle shown during the booking process while still belonging to the booked category. If you need a particular type of vehicle, please check the vehicle category and its specifications before completing your booking.

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